Product Design
QOMPLX
QOMPLX is a risk analytics company headquartered in Tysons, VA with offices in New York, Colorado, UK and Uruguay. Its flagship proprietary analytics platform helps organizations better quantify, model, and predict risk through its data factory. My role at QOMPLX primarily consisted of building products from scratch by wireframing, prototyping and user testing.
DNA Data Query
I started my first few weeks at QOMPLX by learning the ins and outs of the product itself. Throughout the onboarding process I realized how much data would flow through each web application and quickly formed a plan to tackle this problem. Each product offering would require the design to be able to scale with the size of the data itself.
DNA Data Query allows the client to search for specific rows and columns using SQL commands. From this project, I designed a few design patterns that the team and I would use for several of our other projects. After the initial design, I consulted with different MDR teams to perform pressure testing and general usability of the software and iterated the designs based on the feedback.
UEBA Dashboard
UEBA (User and Entity Behavior Analytics) is a type of cyber security process that takes note of the normal conduct of users and computers. The software allows the client to detect any anomalous behavior that deviates from normal patterns. During my time on this project I conducted numerous user interviews and competitive SWOT analysis. Throughout this process I found that current UEBA offerings from competitors consisted of countless futile charts that appealed to marketing departments first and functionality second. However, I wanted to present the dashboard in a way that's both intuitive and helpful for the client.
Although histograms and line charts are useful in many contexts. I believe that it fails to show the client a high level overview on where and when the anomalies are.
To show the anomalies within context, I played around with the idea of a calendar view which hosts categories of anomalous behavior corresponding to the date and time of when they were initially captured. This structure allows the client to see a “heatmap” of different anomalies within that month in a single glance instead of scrolling through a vertical timeline or browsing through a histogram.
Initial Designs mimicked Google Calendar closely but we soon realized the numerous limitations this layout would cause such as false sense of interactivity, limited time frame and more.
After a few iterations we landed on a proof of concept that showcases the anomalies within set categories. When the client clicks on a card it brings up a timeline of the anomalies
The final design fulfilled my criteria for the UEBA dashboard to show a quick overview of anomalous activities within a time range among other goals.
Design System
When I first joined the team, QOMPLX was going through major restructuring - by reprioritizing many of their current product offerings and on-going projects and software were being slashed and added. It was a period of time where the product roadmap looked unstable and so we decided not to include a design system yet. As time passed and things began to settle down the team and I believed it was time to introduce a cohesive and holistic design system to our toolbox.
